All tickets including membership visits must be pre-purchased online. Read more here. What are your ticket prices? See our ticket pricing page for more information. Why do I have to choose a visit date and arrival time? We are limiting numbers by day capacity limits include daily member limits and at each session to avoid excessive crowding, and to guarantee everyone has an amazing day out at our zoo. What does arrival time mean?
The arrival time you select is the time you should arrive at the zoo between. There are no limits on how long you stay at the zoo once you arrive. How can I change or reschedule my visit date? You can reschedule up until Simply click here and enter your name and the reservation number from your email and select another available visit date. Do you offer concession tickets? We offer concession rates for the following:. Valid identification must be provided at the ticket desk or express entry on arrival.
Photo ID may also be required. Please have your cards ready for easy entry. These discounts are only available to the card holder, all other visitors including other names on the card will pay regular ticket prices. I am a carer, do I get discounted entry? We accept the companion card which grants free entry for carers if a concession ticket is purchased for the person being cared for.
How do I become a member? Simply buy a membership online and enjoy all the benefits our members will receive. When does my membership start? Your membership starts from the day you purchase your membership. Will I receive a member card in the mail? Our memberships are plastic free to help the environment!
This single barcode gives access to all members on your membership. Feel free to take a screenshot on your phone to keep it handy. What sort of photo do I need to upload? Please refer to photo reference guidelines in the My Account portal. You can access your member pass anytime by signing in to the My Account portal.
