The outside is beautiful, however many upgrades are needed inside. I brought my driver into the house upon arrival and one other day nothing was said until I was checking out. They called us names and accused U. Of having sex. Petrified I paid and we were released. First of all, we wish to thank Stephanie R for her compliments on the outside of our property. However, we are always willing and open to advice and suggestions on the upgrade of our facility and we will continue to make efforts to do so.
The reviewer checked in with another female, who was the original person that made this reservation. She did not check in with her driver, as she stated. This reservation was made for 4 nights and upon check in, the reviewer and her female friend were shown and advised to read our Guidelines posted in the guest room. Samise Villa's Policy on visitors to guests are very clear, which reads, "Visitors to guests must be entertained in the back patio only.
Visitors shall not be entertained after 10pm". On the first night of their stay, this guest breached all our security guidelines and sneaked in an unauthorised male into her room. She was subsequently informed that Management was aware of this occurance and warned to discontinue this practice. On the following night, Stephanie R repeated her actions with another unauthorised male, who she again sneaked into her room.
This reviewer was again reminded of our security policy and guidelines. She was further informed that as a result of her deliberate actions, there was an additional cost incurred as a result of her unauthorised male visitor being accommodated at the property during the periods mentioned earlier.
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When this was initially brought to her attention, she denied such actions. Our security system provided the proof to her. At this point, she indicated that she would pay for the extra guest.
